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: usugg.com
| Home | | Women's UGG | | Baby's UGG | | UGG Handbags |
Q: Is My Payment to usugg.com Secure?
A: Yes. All Payments are done online through a 128 bit industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted.
Q: What payment method does usugg.com accept?
A: usugg.com uses Credit Card shopping cart system to accept all credit cards (Visa, Master Card) payments.
Meanwhile usugg.com also accepts payment by PayPal, Western Union, Money Gram.
If you have any difficulty in sending payment, please don’t hesitate to contact us by sales@usugg.com.
Q: How can I send the payment by PayPal, Western Union, Money Gram?
A: Cause our website only can offer Credit Card shopping cart system, so if you need to use PayPal, Western Union, Money Gram to pay, please send us E-mail to sales@usugg.com for your Order Information (What boots and size you want, the shipping address, receiver’s name, contact E-mail, Phone number), we will reply you with the order total and payment details for PayPal, Western Union, Money Gram.
Note: Since the handling fees by PayPal, Western Union, Money Gram is cheaper than the Credit Card, so we will give you more discount when you use PayPal, Western Union, Money Gram to make the payment.
Q: How can I find a Western Union, Money Gram to send the payment?
A: You can get on www.westernunion.com / www.moneygram.com to find a nearest western union store/ money gram store around you there to send the payment. You also can learn how to send payment online via western union or money gram from there website.
Q: Do you offer wholesale or sell in bulk?
A: At usugg.com we can offer wholesale or bulk. Please understand due to the rarity of this Boots we can not guarantee wholesale offerings on all the styles but we will work hard to satisfy all customers’ need. For more information, please contact us at sales@usugg.com.
Q: How can I trace my order?
A: Tracking Order For Global EMS Air Express
http://www.ems.com.cn/english-main.jsp （applicable to customers all over the world）
http://www.usps.com （Only applicable to U.S. customers）
Q: Whether you accept Drop shipping? How can I get my order shipped to a different address than my billing address?
A: Yes, we accept Drop ship order, cause the address will not be the same with your Credit Card/PayPal billing address, so we will send you E-mail to confirm your address before we ship out the order, you need to answer our e-mail within 3 days after you place the order.
Q: Can you reserve a shoe for me until I can pay for it?
A: No, all of our merchandises are sold on a first come, first served basis. We cannot reserve shoes without payment.
Q: Can I get a catalog?
A: usugg.com does not publish a mail-order catalog because the inventory changes too frequently. usugg.com is updated daily with size and style information and new products and sizes are posted as soon as they are available. We encourage you to check our website for the products you need.
Q: How long does it take for delivery?
A: Usually the delivery day is below:
USA, Canada: 5-7 days
UK, France: 6-8 days.
Australia, Japan: 3-5 days
International: usually 14days!
Customers Requesting Shipment to: Italy, Netherlands, and countries outside of Asia, North America, Latin America, and Western Europe must contact us for extra information before ordering.
Please note: Estimated shipment time is begin after the order leaves our warehouse. These estimated time are not guaranteed and do not include our standard processing time or any delays that may result from a problem with the order, weather, security, or carrier delays.
Q: Do you offer overnight shipping service?
A: Unfortunately we don’t offer overnight shipping service.
Q: Are you ship all over the world?
A: Yes. We ship everywhere in the US, UK, Australia, Canada and in all countries inside the European Union. We serve over 50 countries through USPS and EMS Worldwide Express.
